Returns
If you’re not happy with your purchase, we accept returns and exchanges within 30 days from the delivery date for all US orders — no reason required. We also accept returns of items with minor defects or imperfections. There are no return fees, restocking fees, or refund processing fees. Refunds are issued within 2 business days after we receive and confirm your return.
We do not offer international returns or exchanges at this time (excluding Canada). Canadian orders can be returned with at-rate shipping, and are eligible for a full refund of duties & taxes. Please email us at support@atarisell.shop for more information.
Standard Policy
- You have 30 calendar days to return or exchange an item from the date you received it — no reason required.
- We accept returns of unused items as well as items with minor defects or imperfections.
- There are no return label fees, restocking fees, or any other refund-related charges. You will not pay any fees for returns or refunds.
- Refunds will be processed within 2 business days from the date we receive and confirm your return.
- Refunds will be issued to your original form of payment.
- Only items that have been purchased directly on www.atarisell.shop can be returned to us.
- Items purchased online must be returned online and cannot be returned in stores.
- We have the right to deny credit if the return does not meet our policy requirements (for example, heavily damaged due to misuse, or returned after the 30-day window).
- If you’d like an exchange, please make a return and place a new order.
- International orders, excluding Canada, are final.
Contact
For return or refund questions, please email us at support@atarisell.shop